Emergency Management is one of three courses we have available covering emergency management in places of public assembly or venues as we refer to them.

This course has been written for people working in a venue who want to understand more about emergency planning and to improve their skills in this area.  Whilst aimed at entertainment venues and places of public assembly this course also provides information that can absolutely be applied for those people who have planning responsibilities in other types of facilities.  We are currently working on a course for general facilities so please get in contact if you would like a notification for when that course is ready.

The other courses that make up the suite of emergency management cover the three levels of planning (emergency planning), leading (leadership in emergency management) and participating (this course) in an emergency situation.

This course is presented in six sections – the first and last sections are the introduction and conclusion.  The other sections cover Potential Emergencies for Venues where we present a number of scenarios that are most likely to occur in entertainment venues and what you as a warden need to understand to prepare for an emergency.

Section three is all about the emergency control organisation – you might call it something else in your part of the world but this is the part of the organisation that plans and prepare the organisations for emergencies.  Understanding how this organisation works will help you understand your role and responsibility in an emergency.

Section four helps us understand the key considerations for our emergency response procedures and is a good place to start if you think your organisation has gaps in these procedures.

The final learning section is dedicated to improving your warden skills, it includes leadership and communication in emergencies, being calm under pressure and how to improve your situational awareness and finally we give you some practice in making decisions during an emergency.

Emergencies in venues can and do happen and the more prepared you are the more able you will be able to make decisions in what will be an extremely stressful and difficult time.  We use our combined learnings from years in the venue management industry and our experience in real-life emergency situations to provide you with the knowledge and skills to set you up for success!